SHIPPING & RETURNS
SHIPPING POLICY
At Tenivita, we understand that timely and reliable shipping is important to our customers. We offer a variety of shipping options to ensure that you receive your order when you need it. Our shipping costs are calculated based on the weight of your order and the shipping destination.
We take great care in packaging your order to ensure that it arrives in perfect condition. If you have any special instructions or requests regarding shipping or packaging, please let us know and we will do our best to accommodate them.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Tenivita. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. You may return or exchange any unopened or defective product within 30 days of purchase.
To initiate a return or exchange, please contact our customer service team. We will provide you with a return shipping label and instructions on how to return your product. Once we receive your returned product, we will issue a refund or exchange as requested.